Privacy Policy

This Privacy Policy outlines our practices and principles concerning the collection, use, and sharing of your information when you access or use our Service. We aim to inform you about your privacy rights and the measures in place to safeguard your data. By using our Service, you consent to the collection and use of your information as described in this policy.


Interpretation and Definitions

Interpretation

Words with capitalized initials have specific definitions provided in this policy. These definitions hold regardless of whether the terms appear in singular or plural forms.

Definitions

  • Account: A unique profile created for you to access or utilize parts of our Service.
  • Affiliate: An entity that controls, is controlled by, or shares common control with a party. Control implies ownership of 50% or more of voting shares or equivalent equity interests.
  • Company: Refers to softwareexpertlab.com, including references as “We,” “Us,” or “Our” throughout this document.
  • Cookies: Small data files placed on your device that store details about your browsing activities.
  • Country: Refers to British Columbia, Canada.
  • Device: Any hardware capable of accessing the Service, such as computers, mobile phones, or tablets.
  • Personal Data: Information that identifies or can identify an individual.
  • Service: Refers to our Website.
  • Service Provider: Any organization or individual processing data on behalf of the Company.
  • Third-party Social Media Service: External platforms that allow account creation or login integration with our Service.
  • Usage Data: Data collected automatically, generated by interactions with the Service or its infrastructure (e.g., page visit durations).
  • Website: Refers to softwareexpertlab.com, accessible at https://www.softwareexpertlab.com.
  • You: Refers to the individual or entity accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

When using our Service, we may request identifiable information to contact or identify you, including:

  • Email address
  • First and last name
  • Phone number
  • Address (State, Province, ZIP/Postal Code, City)
  • Usage Data

Usage Data

We automatically collect Usage Data during your interaction with the Service. This may include:

  • Your Device’s IP address
  • Browser type and version
  • Pages visited, visit duration, and time spent on each page
  • Device identifiers and diagnostic information

For mobile devices, additional data such as operating system type, unique device ID, and mobile browser details may also be collected.

Information from Third-party Social Media Services

If you use third-party platforms such as Google, Facebook, Instagram, Twitter, or LinkedIn to create or log in to an account, we may access:

  • Your name and email address
  • Associated contact lists
  • Activities on these platforms

You can opt to share additional data through these services. By doing so, you consent to our usage of such data per this Privacy Policy.


Tracking Technologies and Cookies

We use Cookies and related technologies to enhance and analyze your experience on our Service. These technologies include:

Types of Cookies

  • Necessary/Essential Cookies: Session-based; enable key Service features and authenticate users.
  • Cookies Policy Acceptance Cookies: Persistent; track cookie consent status.
  • Functionality Cookies: Persistent; store user preferences, such as language or login credentials.

For more details, refer to our Cookies Policy.

Managing Cookies

You can configure your browser to refuse or delete cookies. However, this may limit functionality. Visit your browser’s help page for guidance:


Use of Your Personal Data

We utilize your Personal Data for purposes including:

  • Service Provision: To deliver, manage, and improve the Service.
  • Account Management: For user registration and related functionalities.
  • Contract Fulfillment: To manage purchases and contractual obligations.
  • Communication: For updates, notifications, and service-related announcements via email, phone, or push notifications.
  • Promotional Activities: To share news, offers, and similar content unless opted out.
  • Request Management: To handle inquiries and requests.
  • Business Transfers: For evaluations or transactions involving mergers, acquisitions, or asset transfers.
  • Performance Analysis: For monitoring, evaluating trends, and enhancing marketing strategies.

Sharing Your Personal Data

We may share your data under these circumstances:

  • Service Providers: For operational support, analytics, or communication.
  • Business Transfers: During mergers, acquisitions, or restructuring processes.
  • Affiliates: With entities under shared control, subject to this Privacy Policy.
  • Business Partners: To offer products, services, or promotions.

For further details, please contact us at [email protected].